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Delivery Coordinator in Allentown, PA at Ciocca Subaru

Date Posted: 3/28/2018

Job Snapshot

Job Description

Delivery Coordinator / Automotive Product Specialist - Entry Level

Apply to be a member of our automotive customer service team today!

Job Description

  • Commit to becoming an expert and gain in depth knowledge of our brand’s vehicles accessories and technology
  • Give customers in depth information on owner’s manual and warranty
  • Demonstrate features of the vehicle, show the customer navigation, Starlink(i.e. help them connect bluetooth to their mobile phone)
  • Follow up with customers to ensure complete satisfaction
  • Check the detailing to ensure it's pristine for the customer
  • Dealership orientation welcome tour – introducing customers to the various points of interest of the dealership

Job Requirements

The ideal candidate must have a strong desire to succeed. We're looking for a friendly, tech-savvy individual to fill our Delivery Coordinator / Product Specialist opening. This role if heavily focused on customer service. You don’t have to have automotive experience to be successful, but you should have experience providing exceptional customer service.

  • Prior experience working with customers and providing an exceptional experience
  • Steady work history and the commitment to starting a new career
  • Outgoing personality with expertise at developing relationships (i.e., a “people person")
  • Basic MS Office knowledge; computer software and internet proficiency
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Excellent appearance, verbal/written communication and presentation skills
  • Valid U.S. Driver's license

Looking for Full or Part-time. Nights and weekend hours