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BDC Representative / Internet Sales Representative in Allentown, PA at Ciocca Subaru

Date Posted: 11/13/2018

Job Snapshot

Job Description

Automotive BDC Representative/Internet Sales Representative
Ciocca Subaru is hiring Internet Sales Representatives to join their winning team as there has been growth within the organization and employees are getting promoted.

BDC / Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls).  BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Job Responsibilities:
• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Schedule appointments with interested buyers for test drives and delivery of vehicles

Job Requirements

Successful Subaru BDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.), a hard working professional with experience providing exceptional customer service and looking to make a career change to pursue a career in auto sales.

• Previous customer service experience
• Previous call center and/or Internet sales experience a plus
• Automotive Sales experience is a plus, but not required
• Requires strong communication skills in order to work most effectively with customers
• Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads.
• Excellent follow through and follow up skills

We Offer: 

• Industry competitive compensation & benefits
• Sales training and support that will provide you with the skills you need to be a top earner!
• A revamped and exciting product line that makes it easy to sell!

• Professional work environment.

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